Customer support is the backbone of every company, both in good and (especially) bad times.

This section explains which tools are necessary in order to retain customers and get new customers.

Analyses, forecast reports, and product-based/customer-based comparisons between previous years are essential in this respect.

Cognos BI (Business Intelligence) rounds out our ERP solution and puts a powerful analysis tool right at your fingers.

Systematic output management – fax, e-mails, PDFs, printouts. User-defined printer management, including paper tray management.

Optional automatic archiving in a tamper-proof document management system, rendering paper-based files unnecessary and making it possible to find documents with absolute ease.

UNIMOD Service is the solution for managing mobile service organizations and their resources.

It includes a mobile and efficient data and service entry system for field staff.