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Service and maintenance contracts are pure customer relationship management.
No other business area makes it as easy to pamper customers with services and additional products. iFAS V4 provides a comprehensive level of functionality designed to tackle every single task involved in providing service and maintenance, an advantage achieved by the fact that the CRM/Service module is seamlessly integrated into our overall ERP system and can be easily modified in line with the needs of any industry out there.
Address and contact management, activity monitoring, shift planning, and virtually unlimited analysis options richly complement iFAS V4’s ERP functionality with CRM features that are ideally matched to the needs of service companies. Products that can’t be better marketed through additional services products are practically non-existent – coffee machines, copiers, even tank farms can benefit from this approach. Increase your sales with value-added services and boost customer retention with iFAS V4 Service/CRM.